Portal guide

Reports

Run personal or workspace reports, export results, and spot missing rate coverage before it distorts billing.

Reports

Reporting stays compatible with privacy constraints and export workflows.

The Reports page provides profitability reporting with bill amounts, cost amounts, profit, and unrated-time diagnostics.

Who can use Reports?

Reports access depends on both your license state and your workspace role:

  • Personal reporting is available to licensed portal users.
  • Workspace reporting requires a workspace role of manager, admin, or owner.

If you do not belong to a workspace, or if your workspace role does not allow workspace reporting, the page automatically stays in Personal scope.

If reporting is not available at all, opening the Reports route redirects you back to the dashboard.
Reports

Reports combine filters, results, and diagnostics on one page.

Report Filters

The filters panel controls what data is included in the report.

Scope

When workspace reporting is available, you can switch between:

  • Workspace — Report across the current workspace.
  • Personal — Report on your own time.

If workspace reporting is not available, the page stays on Personal.

Date Range

Use Start Date and End Date to choose the reporting window.

Bucket

Choose how results are grouped over time:

  • Day
  • Week
  • Month
  • Year

Group By

Choose the primary row identity:

  • Task — Groups by task keys or resolved project categories.
  • User — Groups by user.

In Personal scope, the page supports Task grouping only.

Aggregation

When grouping by Task, you can choose:

  • Raw keys — Groups by raw task keys
  • Project — Groups by resolved project categories or rules

Additional Filters

Depending on the selected grouping and scope, the page can show these extra filters:

  • Filter by User — Available when grouping by Task and workspace data is in play
  • Filter by Project — Available when grouping by User
  • Include uncategorized work — Adds records with no task key when grouping by Task
  • Include current workspace team time — Available in Personal scope when you also belong to a workspace

Running the Report

Click Run Report to apply your current filter selections.

  • A small warning appears when filters changed but the report has not been re-run yet.
  • Pressing Enter inside the filter controls also runs the report.
  • Your report filter state is saved in the browser so you can resume later.

Report Results

The results are grouped into time buckets first, then into rows inside each bucket.

The main columns are:

ColumnDescription
PeriodThe active day, week, month, or year bucket
GroupThe task/category or user represented by the row
Total TimeTotal tracked duration
Billable TimeBillable portion of the tracked duration
Bill AmountCalculated billed amount by currency
Cost AmountCalculated cost amount by currency
ProfitRevenue minus cost
UnratedTime that could not be fully priced because rates were missing

Project drill-down

When you group by Task and use Project aggregation, some rows can be expanded to show the underlying raw task-key aggregates for that same period.

Exporting Results

Click Export CSV to download the currently applied report as a CSV file.

The export button becomes available once a report has been generated and the current scope is allowed.

Diagnostic banner

Diagnostic banners call out missing rate coverage before it distorts profitability output.

Diagnostic Banners

When the report detects configuration issues, diagnostic banners appear above the results.

Common examples include:

  • Missing rate configuration — Some work cannot be fully priced because bill or cost rates are missing.
  • Rate coverage gaps — A configured rule does not cover the entire reporting window.

To fix rule-related issues, review Project Rules.

Freelancer and personal-only usage

If you are not in a workspace, or if you only have personal reporting access:

  • Scope stays on Personal
  • The page continues using your saved filters
  • Export and diagnostics still work for personal reports