These Terms and Conditions ("Terms") govern your access to and use of our software application and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
"We", "Us", "Our", or "Company" refers to Trackself.io.
"You", "Your", or "User" refers to the individual or entity accessing or using the Service.
"Software" refers to our desktop application and any related components.
"License" refers to the right to use the Software under these Terms.
"Subscription" refers to the recurring payment arrangement for continued access to the Software and updates.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable license to use the Software for the duration of your Subscription period and thereafter as specified in section 3.3.
Individual License: Grants one named user the right to use the Software.
Team License: Grants a specified number of users within your organization the right to use the Software. Pricing varies based on team size.
While your Subscription is active: You will have access to all updates, new features, and improvements to the Software.
If your Subscription expires or is terminated: You may continue to use the version of the Software that was available on the last day of your Subscription indefinitely, but you will not receive updates, new features, or technical support.
Billing: Subscriptions are billed on an annual basis.
Renewal: Subscriptions will automatically renew unless canceled before the renewal date.
Notifications: You will be notified of upcoming renewals in advance.
Premium features include integrations with third-party software, including but not limited to Jira. These integrations are subject to the terms and conditions of the respective third-party providers.
Jira is a trademark of Atlassian. All other trademarks, service marks, and trade names used in the Service are the property of their respective owners.
Money-Back Guarantee: We offer a 14-Day Money-Back Guarantee from the date of purchase.
Trial Period: After purchasing, you can use the Software with full functionality for 14 days. If you're not satisfied for any reason during this period, you may request a full refund with no questions asked.
Refund Window: You may request a full refund within 14 days of your initial purchase.
Refund Process: Refund requests must be submitted in writing to support@trackself.io.
Payment Method: Refunds will be processed using the original payment method.
Post-Trial Refunds: Refunds are not available after the 14-day money-back guarantee period has expired.
Renewal Refunds: Refunds are not available for renewal payments. You will receive renewal notifications at least 7 days before your subscription renews, giving you time to cancel if desired.
Partial Refunds: Partial refunds for unused subscription time are not provided.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to:
Prohibited Uses: You agree not to:
- Use the Software for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to the Software or its related systems
- Reverse engineer, decompile, or disassemble the Software
- Share your license credentials with unauthorized users
- Exceed the number of users permitted under your license type
The Software, including all intellectual property rights therein, is and will remain the property of the Company. These Terms do not grant you any rights to use our trademarks, logos, domain names, or other brand features.
If you provide feedback or suggestions about the Software, we may use this feedback without any obligation to you.
Our Privacy Policy, available at https://www.trackself.io/privacy-faq, describes how we collect, use, and share information about you when you use our Software. By using the Software, you consent to the collection and use of information as detailed in our Privacy Policy.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SOFTWARE.
THE SOFTWARE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.
You may terminate your Subscription at any time by canceling through your account settings or by contacting customer support. Except as provided in our 14-Day Money-Back Guarantee (Section 5.1), no refunds will be provided for any unused portion of your Subscription period.
We may terminate or suspend your access to the Software immediately, without prior notice or liability, for any reason, including if you breach these Terms.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website or through the Software. Your continued use of the Software after such modifications will constitute your acknowledgment of the modified Terms.
For questions about these Terms, please contact us at info@trackself.io
Contact us at info@trackself.io